As an asset management
contractor, fulfilling clients demands are very specific and technical due to
the expectation. When clients seek to
reduce cost, increase revenue, or develop processes to improve performance,
there are no simple agreements to any given projects. For a typical project, the client request a
total quote . This includes all
materials, labor, and/or special cost.
All quotes are to include future costs, depending on how complex the
project is. Once the quote has been
submitted, it is review by the department manager then approved by that
managers, the plant manager, and the plant controller. Once a purchase order has been submitted to
the contracting company, the project begins on a specific date. From here on, the client expects the project
to be carried out with extreme professionalism, top quality, and daily updates
to the progression for the project.
Unfortunately, there are no universal procedures due to each project
being unique, however this is a general idea to what the client expects.
As
example project would be the most recent project I've had to develop. The issue is that the plant is unable to
focus on its quality reject and scrap reduction program since the facility is
still in a launch phase. Due to this, it
is costing the facility over $1.6 million every six months. There is a process developed (not named), the
main issue is that i isn't being enforced or maintained throughout the facility. In my own development for this project, I
simply created everything from scratch beginning on where to collect the
rejected materials, how to identify each defects, dissembling each defected
product, documenting each part (salvaged or scrapped), and finally gaining
approval for salvaged materials. This
step by step process would be similar to an Operation Description Sheet (ODS
document), (2012). This document creates
a standard process for an operation in which team members would need to follow. Applying a Six Sigma and Kaizen philosophy
develops and evolves this project and any other.
To
maintain a good business relationship between contractor and client, a Total
Quality Management System (TQM) is commonly used every day. The basic model for a TQM is customer focus,
planning process, process management, process improvement, total participation,
(2010). This model is enforced every
day. Without it, or anything similar,
could lack the professionalism for the contractor to deliver what the client needs.
Personally,
I've witnessed many other contractors in the facility that have not lasted very
long. Whether it was project management,
enforcing quality standards for any project, or simply not improving project
development. To put things into perspective,
consider the client is offering to pay a contractor to manage and maintain a
project. If a contractor fails to do
this, then the client is not receiving the results of what they are paying for. The same would apply to anyone who buy a
project and the product breaks when used for its designed purpose. Since I've used this type of system, my
company has been the longest contractor there for over two year, beginning with
2 employees to now at 22.
References:
TQE.com. (2010). Total Quality Management. Retrieved from, http://www.tqe.com/TQM.html
Acronymfinder.com. (2012). What does ODS stand for? Retrieved from, http://www.acronymfinder.com/Operation-Description-Sheet-(ODS).html
Since globalization has spread
throughout the world, businesses of all types, including both large and small,
have increased their interest to incorporate operations to outside
nations. Such reasons may include saving
on material costs, enter a Free-Trade Zone, or simply reduce the cost of
labor. For whichever reason, these
global businesses help provide jobs to nations where employment is low and also
help reduce the prices in the given markets.
The most important reason why companies go global, is to develop a
business system that can better sustain the livelihood while competing with
other businesses in a similar industry.
To
better understand why businesses go global, let's consider cost to produce an
item. Before producing a final item,
certain supplies must be purchased. In
addition, there labor to produce is also a necessary cost. Whether nationally purchased, or
international purchased, there are business strategies that can lots of
money. For example, there is an American
company that manufactures and sells airplanes, (2012). If produced nationally, national wages must
be considered which can be quite expensive compared to wages in an undeveloped
country such as Columbia. However, the cost
for materials are much higher in the same country. Therefore the company can save lots of money by
purchasing materials nationally then shipping these materials internationally, and
finally, manufacturing the product in Columbia at a cheaper wage.
If
globalization is a common place between two countries within relevant
industries, or countries that seek to trade with each other based on what is
produced, the governments may establish a Free Trade agreement where importing
and exporting will have little or no taxes, (2012). Just like on the example above where an
American company works closely with Columbia, this could be considered a Free
Trade zone, depending on the trade agreement.
Logically, it would seem accurate being the American company's interest
to work with Columbia. Again, if the
global business wasn't saving or reducing costs, or to simply find means to
increase profits, then there would be no reason to globalize if taxes on
importing and exporting where a common factor.
On
the contrary to how globalization can reduce prices on products and the costs
to make them, it can affect a nation's micro economy. Particularly to domestic jobs, some jobs can
be outsourced to underdeveloped countries, much like the example described
above. Consider, prior to moving to
Columbia, the manufacturing operations where based in America. After going global, these jobs will no longer
become available in America. The results
are an increase in unemployment- this reduces consumer spending. Overall, consumer spending can greatly impact
a micro economy and disrupt markets for airplanes. Some critics even argue that Free Trade
doesn't work because there are more
failing economies now than before Free Trade, (2010). However, most companies see an opportunity
for foreign investment, and can profit in their short-term and mid-term goals.
In
conclusion, some companies go global because they seek an opportunity to reduce
production cost and product prices, and an area of Free Trade. Depending on the industry, competition can
push companies into globalization, such as the aviation industry, or
electronics as another example. Although
going global may seem great a company, this can potentially have negative effects
on an economy where jobs are outsourced for cheaper labor. This disrupts consumer spending, affecting
nearly all industries
References:
Cobb Jr.,
J. (2010). Free Trade does not work. Retrieved from, http://www.globalresearch.ca/index.php?context=va&aid=20379
AIU Online.
(2012). MGMT410: Unit 1: Global Operations
Management [Power Point Presentation]. Retrieved from
AIU Online Virtual Campus. Global Operations Management: MGMT415-1202A-06
Instructor
Files
Investopedia.com.
(2012). Free trade area. Retrieved from,
http://www.investopedia.com/terms/f/free_trade_area.asp#axzz1q5BUFqxS
Innovation
is define by a product of means to which it introduces a breakthrough in
performance, quality, price, and general purpose. Depending on the
industry, innovation may be common, or may be very rare to see such
products. In regards to the technology industry, with a focus on
mobile technology, the Samsung Galaxy S3 is among the most famous and the most
innovative phone for the worldwide consumer market in current
times. Before details on the S3 are provided, let us see how and why
Samsung has been able to produce such innovative technology, that can threaten
other markets in the desktop and laptop areas.
It
began with the Samsung Galaxy S, which was a smart phone provided by most major
carriers. Although at the time, the Galaxy S performance wasn't
better than the Apple iPhone 4, yet it succeeded the iPhone 3 and
3G. The first Galaxy S performance was similar to the iPhone 4
(GSMareana.com, 2012), however with the success of the Apple iPhone
3G, many consumers stayed loyal as an Apple consumer with 75 million
units sold worldwide (Kumparak, 2010), compared to the Galaxy S at 30 million,
(Albanesius, 2011). Not to forget, Blackberries line of smartphones.
However with the lacked development to mobile apps. (applications for
short, and often a common term), Blackberry's sales have been lost to the Apple
market and Android (Google Play in current times).
As
Samsung uped their competition to the Galaxy S2, as did Apple with the iPhone
4S, the comparisons between the two, gave the Galaxy S2 almost a 50% higher
advantage, (Compare-cellphones.org). Now with the Galaxy S3 out on
the market, this phone is tremendously outperforming the Apple iPhone 4S,
(Compare-cellphones.org, 2012). Apple is expected to release the
iPhone 5, but no set date has yet to be released. With Samsung
Galaxy series, there is little doubt that this company will abandon this
product for quite some time. Their continuing to upgrade and develop
new technology will bring in no doubt bring more innovative products to
consumers.
The
only downfall to technology is how quickly new and more advanced technology is
updated within a year's time. If Apple decides to release the iPhone
5, this could threaten sales potentials for the Galaxy S3. Many predict
these two companies to be rivals in the mobile technology industry, as each
fluctuates in leading sales, but this is not uncommon in the technology sector. Moreover,
as the smartphone are becoming more and more powerful, with new technology
almost every year, this could also threaten the laptop and desktop industries,
since these smartphone are becoming more like mobile computers rather than a
phone.
References:
Albanesius, C. (2011). Samsung Galaxy S Sales
Hit 30 Million. Retrieved from,
http://www.pcmag.com/article2/0,2817,2394782,00.asp#fbid=yJL_Tc-aX7ll
Kumparak, G. (2010). Apple sold 14.1 million
iPhones last quarter, over 70 million since launch. http://techcrunch.com/2010/10/18/apple-sold-14-1-million-iphones-last-quarter-over-70-million-since-launch/
Compare-cellphones.org. (2012).
Apple iPhone 4S VS Samsung Galaxy S II. Retrieved from,
http://www.compare-cellphones.org/Apple-iPhone-4S-vs-Samsung-Galaxy-S-II
Compare-cellphones.org. (2012).
Apple iPhone 4S VS Samsung Galaxy S III. Retrieved from,
http://www.compare-cellphones.org/Samsung-Galaxy-S-III-Quad-Core---32-GB---International-edition-vs-Apple-iPhone-4S
GSMarene.com. (2012). Apple iPhone 4. Retrieved
from, http://www.gsmarena.com/apple_iphone_4-3275.php
GSMarena.com. (2012). Samsung I9000 Galaxy S.
Retrieved from, http://www.gsmarena.com/samsung_i9000_galaxy_s-3115.php
The details below provides a guideline on how to reduce your monthly living expenses, by making some simple sacrifices. Although some of the sacrifices may not be suited for most, nevertheless, the intentions for the passage is to provide readers with a perspective on where and how to save on your monthly living expenses.
1. Begin with the necessities of life (food,
drink, housing)- 76% reduced.
The necessary means to live is to eat and
drink, and to sleep. Most of us,
probably already have a place to call home, so this section will mostly how to
reduce the monthly expenses for food and drink.
Beginning with drink, water is the most vital source we need to survive,
moreover it is also the most abundant and easily attainable from most developed
nations. However, not all public
accessible is satisfying or safe for us.
Sanitary chemicals from water treatment plants are a normal process to
produce clean water. There, the public accessible
water, is 100% clean for a natural taste.
This is one reason why bottled water differs from treated water. For the readers who are more concerned with
healthy living, consider buying a water filtration system, such as Pur.
With water in perspective, do we really need
any other drink? No. The purpose of this, is to eliminate the
luxuries we take for granted in life.
Colas, juices, teas, etc., are all considered luxury items unless
medically prescribed by a physician.
Next, food is topic. Again, just as water was previously detailed,
food applies to the same when it come sto luxury items. There are only a few vitamins and minerals
the body requires in order to function properly, without getting sick. Mineral grains are among the best to help
supply sources. Rices, noodles, and
other such grains can be sufficient enough.
Moreover, if certain person need more vitamins/minerals, a multi-vitamin
can help meet the standards for the body.
With food in perspective, do we really need
that 12 oz. rib eye? No. All other foods
can thus be defined as an luxury item, expect sources of sugar. The body also needs adequate amounts of sugar
as well as protein to maintain proper functionality. The question again is, do we need a 1 gallon
tub of ice cream? No, cheap sources of
sugar can be obtained from discount brand sugar cookies. For protein, eggs are a perfect sources.
To put some numbers on the table, I, a single
male, was previously spending $120+ per month on food and drink. My diet consisted of sandwiches of turkey and
provolone cheese, spicy Italian
sausages, chicken wings, pasta, ice cream cakes, beer, green tea, and a few
more items. After taking into consider
the above philosophy, I was able to reduce my monthly food expenses to a mere
$28.8 per month. This does not include
the price for multi-vitamins. See figure
1 for example.
Figure 1:
2. Carpool, walk, public transit, etc- 100%
reduced.
Considering I live right beside work and most
stores that I daily shop from, I was debating on if I needed my sports car or
not (2012 370z). Since I drove the car
for pleasure, my thoughts were that this car was a necessity in my life. Therefore, I decided to eliminate this extra
cost and walk, use public transit (not necessarily needed), or carpool with
friends.
By eliminating my cost, I was able to write of
my car note, insurance, and the unpredictable price in gas. My car note alone, was $504/month, insurance
was about $151/month - full coverage with Progressive, and gas was estimated at
around $50/month since I like to drive super fast. Therefore, my total monthly cost for having a
car, was about $705/month. By selling my
car, I was able to reduce 100% of my car, and still manage to get where I
needed. See figure 1 for a visual
example.
Figure 2:
3. Adjust the circuit breakers in your home-
30% reduced.
When electricity
comes to mind, I often wonder why electric companies are continuing to charge
me electric cost, while I'm not even there, despite everything in theory is
off. However, when I considered
everything was off, I was referring to the tv, lights, and HVAC. Little did I think about the refrigerator and
hot water heater. So, again, there
question here is, do we really need this?
For most of us yes, and some no.
On the contrary, for those who do need these expenses, at what
times?
Keeping the same philosophy,
I considered to turn off the power to certain areas at certain times so that
that a majority of all electricity will be eliminated through my home while I'm
not there, or not using it. While I'm
away, I turn off the complete breakers to everything except the
refrigerator. This is to insure that
food will not become spoiled.
In regards to the
water heater, how often do you need hot water?
For most of us, when we shower, wash dishes, clean, etc. Not while we aren't there. So why pay for unused electricity?
On a minor note, my
apartment is very well insulated, and can maintain a constant 76 degrees
Fahrenheit, so I absolutely never use my HVAC.
Also, when using an
oven/stove, consider how many more times you will use it. On my current diet, I eat boiled eggs every
morning for breakfast. If I know I am
going to eat eggs in the future, wouldn't it be logical to cook several eggs at
once, instead of cooking one or two eggs each time?
After implementing
this expense reduction philosophy, my power expense went from about $50/month
to about $35/month. Although this amount
may not seem like much to many readers, however ever dollar adds up to every
final expense. See below for the chart.
Figure 3.
4. Conclusion
In conclusion, the
above provides some tips on how to help reduce your monthly living expenses. Although the tips may not be suited for
everyone, but for those who choose to participate can expect some financial
gain through the results. In figure 4,
is the total to how much I was able to reduce.
Figure 4.
If you have any
questions, concerns, or suggestions, feel free to contact me, and thank you for
taking the time to read my blog.
Organization Impact of E-Business
Abstract:
Online security seems to become a good industry to get involved with since there always has been a demand for online criminal activity. Companies are concerned with their privacy just the same as they are to protect their customers privacy. Unfortunately, hackers, crackers, and other offenders are always developing new ways to bypass security measures and do whatever their means. After reading this report, readers will understand the very importance of online security regardless how big a business is. In addition, readers will consider the basics to improve their e-business security from unwanted invaders.
The purpose of enforcing security is kind of like playing to win the lottery. The more numbers you pay to chose, the more odds you have for winning. For security, the more security you enforce the less likely a problem will occur. Security should always be considered especially if it puts customers at risk. If a company is small then less security should be imposed. On the contrary, if a business is large then more security should be added. More specifically, the types of security vary from each industry. For example a bank website may have several levels of firewalls to block numerous attacks from intruders; where as a flower shop website may settle for HTTPS encryption for its customers. Nevertheless, security is an important risk assessment to take into thought due to rising identity fraud offenses and also hackers simply toying with a company’s personal property. In addition, despite how insecure internet security can be, most governments also use strict levels of internet security. This brings the topic to family’s food e-business and why security is important to think about.
The family business has been running successful for many generations as far back as when the forefathers simply farming and providing to the community. The company has come a long way from a small farm, now providing to the entire North American continent with food commodities such as wheat, sugar, and corn. Currently, everything is technology and each order from a customer has to be processed online due to the company being so large. Moreover, the company must offer market prices for each commodity so these prices have to be updated on a daily basis.
Lately, within the family there has been a debate on expenses for internet security which is currently being used. One brother argues that internet security is irrelevant and the company possesses no risk. Another brother favors security because it protects the company and its customer’s private information. Although the brother opposing online security feels that there is no threat, the other brother favoring online security has suggested some reasons and tools to how and why internet security should be enforced. These tools help protect from hackers, crackers, and viruses affecting the system and the customers private and/or financial information. If any data is compromised, then the company has the risks to lose many customers. Lack of security also affects the company’s servers, which many employees use to complete their work. Another problem is most of the company’s financial information is stored on the server. By not having a firewall to protect it, invaders have the ability to obtain this information at any time. More importantly, if an invader compromises the server, this opens the ability to change any of the company’s private data at will. For example, the going market price for a bundle of wheat is $100 and a highly respectable client orders 10,000 bundles of wheat. If the main server is left vulnerable due to lack of security, then invaders have the ability to change the price to $25 per bundle of wheat. Examples such as that put the company at risk from losing profits and the relationships to each customer. Even email poses a risk for internet security, which is why the company will need subscriptions to the leading anti-virus programs to prevent from malware, worms, and viruses that can harm the entire network.
Security Tools:
· HTTPS
· Firewalls
· Anti-Virus Programs
Since our customers sign in on the website under a HTTPS (Hypertext Transfer Protocol Secure) with SSL (Security Socket Layer) encryption, this safely keeps intruders from stealing their login information by the “server establishing a unique certificate” with the customer (Instantssl.com, 2011). HTTPS is standard when customers make online purchases.
Firewalls “deny or accept all messages and sites based on a list that is stored in the system” (Warrier, 2002). Since the network is connected to the internet, this helps prevent outside and unwanted communications from other networks. In other words, this helps our network avoid being attacked from an outside network.
Anti-Virus Programs will be needed in case an actual virus is placed in the system. It is possible that our very employees can accidently place a virus into the system simply by opening an infected document from their email and “multiple avenues of attacks can be employed through emails” (SANS, 2011). As soon as the anti-virus detects the problem, it automatically corrects it.
If the case of the tools is not being used on our current network, the company will risk major losses in customers and profits. However, if these tools are implemented and sustained, it will greatly reduce the risk of errors to security. Although the internet will never be fully secure due to offenders continuing their efforts to attack this and other networks, this shouldn’t intimidate the company. Profits are obtainable through the online business, as long as the proper security is placed. Granted, the very trade secret the company has mastered from the very first generation is sensitive to attackers. Thus, neglecting support for online security puts the entire company at risk.
In conclusion, security is now and will continue to be in the future a great importance and asset to e-businesses. As many risks there are involved, to not enforce internet security to an e-commerce business is too great to put on the company. Although online security may get expensive, the investment is worth taking. Depending on what type a business, online security should be administered thoughtfully. Internally, to prevent employee’s from accidently downloading viruses, and externally through the servers connecting to the internet to prevent unwanted intruders.
References:
Warrier, G. (2002). Security Issues on the internet. Retrieved from:
http://www.web-enable.com/industry/online_security.asp
Instantssl.com. (2011). Https: What it is and how it works. Retrieved from:
http://www.instantssl.com/ssl-certificate-products/https.html
Top 20 internet security problems, threats and risks. (2011). Retrieved from:
http://www.sans.org/top20/2007/#c3
Electronic Marketing Resources
Abstract:
The purpose of this report is for the reader to understand that technology is a necessity to nearly all aspects in modern day businesses to compete with others. Internally, technology is used to provide faster and cost efficient services to deliver the needs to the consumer. Externally, technology is offered for better response from the customer. Considering that technology evolves, competitors must evolve along with it to stay ahead of the competition. After reading this, readers will learn a simple process for business to business technology (B2B) and business to consumer technology (B2C) and how it’s implemented into the environment.
The food industry has come a long way from the traditions of placing an order and paying with cash. Now days, its common that customers have options to pay with credit/debit cards, or gift cards, to almost every restaurant they eat at. Moreover, restaurants have several technologies to better serve their customers with touch-screen LCD cash registers, wireless headsets to take orders, and for a luxury, some even offer free wireless internet. As an example, a new pastry company has been quite successful among its competitors, consider there is limited technology used within the building (phone, computer, cash register). The owners are now looking to invest towards better technology. These technologies are likely to increase profits due to offering more productive and cost-efficient strategies they now lack.
Currently, the pastry company is using a push button cash register, with external credit/debit card dial-up modem to checkout customers. The owners are looking to invest in a new technology for LCD touch-screen cash registers with internal credit/debit card cable modem. This new piece of equipment is pricy, however 100 times faster by comparison to the dial-up modem. The reason why owners are so interested is during “rush hour” service times, the dial-up modem is so slow that some customers often walkout. Another technology owners are interested in, is offering free wireless internet services because most of their competitors offer the same services. Between these B2C (Business to Consumer) technologies, they have the potential to increase customer interest for this pastry company. Although costly at first, profits are obtainable.
Aside from customers being able to pay faster or enjoying the internet while eating their pastries, owners are looking to invest in technologies that increase their productivity. One technology is an order-to-serve-timer. This timer starts as soon as an order is placed and stops once an order is delivered. An average time is tracked per day and per month. The reason why this is important is because goals and standards for order-to-serve times can be set, increasing service effort from employees. For example, as soon as an order is placed on the register, the chef can begin preparing the customer’s order and is likely to be finished before the order is paid out. For better communication between each employee, wireless headsets should be used if, for example, an order is changed. These two B2B (Business to Business) technologies can increase productivity, service, and customer satisfaction.
Outside of the pastry business, other industries implement new technologies into their environment as well. UBM Asia, a company that specializes in online trading for jewelry, rereleased their new portal in early 2011. Manager of e-business, Jerome Hainz said “"We now offer a faster and simpler interface to find wholesale fashion, jewelry and engage with suppliers and manufacturers” (Asia Pulse, 2011). Another example, Saudi Post recently “launched the first e-shopping portal designed and developed by Link Development” (Saudi Economic Survey, 2010). Opposed to traditional walk-in shopping center, customers now have the opportunity to purchase their items online.
If I had my own retail store, I would look into having an online store before a walk-in store. Marketing my products online would be much more effective than marketing to the local public. Given that I live in a small community, the target market is small, however compared to an online market, the target market is much larger. Developing online applications that scrape and place keywords throughout other webpage’s would be a great way for my products to be ranked higher in search engines.
In conclusion, regardless of what type of business there is, owners must always consider the use of technology to improve their business. Investing in B2B or B2C technology to improve the environment is almost a certainly to bring profits and allow opportunity to stay ahead of competition. The examples given from the pastry company scenario, is just a few of several ways how technology can improve company’s performance.
References:
Leading jewelry, accessories B2B portal gets new look and feel. (2011, February 28). Asia Pulse. Retrieved from AIU online library, ABI Inform Global
Saudi post launches first virtual mall. (2010, November 15). Saudi Economic Survey. Retrieved from AIU online library, ABI Inform Global
Sir Shannon Scott Williams
April 22nd, 2011
MGMT230
Unit 5: Discussion Board
The International University of Japan (IUJ) is an educational facility based in Japan. IUJ mission is to “train candidates to contribute a practical resolution for global problems in various countries and regions of the world, as well as organizations including governments and companies” (IUJ, 2011). Students may chose from an international relations program or focus on international business management. Here students will learn the importances of international business lifestyles as well as experience different customs from other countries. Graduates are most likely to work in an industry where international business is conducted. Some graduates may work for governments facing international business issues.
As this e-business was developed, it is clear that the university wanted to inform the world as effective as possible. Since the campus was founded in 1982, internet use was probably close to nonexistent. However, as the internet became more popular over the years, this becomes a great advantage for IUJ to attract more students. The website gives an ideal perspective to what an actual campus would consist of. A campus directory is provided, media relations to inform the public on current events, career support which has a feature to guide students career path. In addition, if students have unanswered questions, contact comes in a variety of options to answer questions.
When searching for international businesses in Japan, IUJ was nearly at the top of the list and their use in advertising appears to be quite efficient. The design of the website is very professional and bilateral for both English and Japanese versions. Although security is openly insecure, the setup has no need for viewers to create accounts and sign in to view content. It is very possible that IUJ has sufficient internal security to protect from unwanted intruders. IUJ has upper management, faculty, and staff to make both the e-business and actual business complete.
Typical market influences are those interesting in obtaining an education abroad, primarily focused on Japan oriented companies. IUJ offers many incentives for students to become interested in the international business world. As a promotion to talented students whose grades are higher than average, IUJ offers a scholarship program to help students for their extra efforts in their education. Financial aid is also an option. For students studying from other countries, they have an option to stay in the dormitory for their room and board. Also, there is a message board provided by the students and alumni regarding their education experience and current life which IUJ provided.
In conclusion, not all e-businesses are targeted specifically for the internet, or solely for the purpose to sell products online. Some companies, just like IUJ, are located in other countries and create websites to increase their potential to attract customers. In the case for IUJ, this company is located in Japan; however its purpose is to not only attract domestic customers, but also international customers.
References:
International University of Japan. (2011). IUJ Education. Retrieved from http://www.iuj.ac.jp/web/iuj_section.cfm?category=0104#program
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